FAQs

Yes, of course you can ! To change your username and password , go to Bonita’s website and login, then go to the User Information section , now enter the old one and create the new one. Additionally, you can reach out to your sales representative and they can make the change for you.

To check your current balance with Bonita, go to Bonita’s website and login, then go to My account section , press on Customer information , now you should get a full details about your balance with Bonita.

To change your credit card or ACH, you can fax it to (734)-729-7288 or to your sales rep number. Also you can email it or virtually sign a new document.

• $100 for Ground
• $200* for 2 Business Day
• $300* for Next Business Day
• $400* for Saturday Delivery

*Bulk orders will be shipped by ground

Please keep in mind that Bonita is located in Michigan.

To find any pedigree for your orders with Bonita, go to Bonita’s website and login, then go to My account section, press on order history and select the dates, now you should get a full list of your orders for the dates you selected, click on the order you want and scroll down and press on Print Pedigree

To Track any sales order you have placed with Bonita, go to Bonita’s website and login to your account, then go to My account section, press on order history and select the dates , now you should get a full list of your orders for the dates you selected, click on the order you want and look for a Waybill No# in the order information, this is your tracking number, copy that number and go www.ups.com paste the Waybill No#

The minimum order to receive free UPS ground shipping is $100.

If you wish to receive the order next day, please make sure to place the order before 6:00 PM EST. For controlled substance orders, please make sure to place the order before 5:30 PM EST to receive it next day. Subject to minimum order shipping next day

Once you send all of the paperwork, you will be signed up on the same day.*